FAQs

1.  How do I contact the Transportation Department?

The Transportation phone number is (863) 485-1500

2.  How do I get my child registered on a bus?

Contact your child's school or call the Transportation Department. Your child's address will need to be up to date in the Skyward.  It could take 24-48 hours to assign your child to a bus route.  

3.  I recently moved and I want to have my child ride the bus today. I do not have transportation to get him/her to and from school, what can I do?

You must make sure your personal information, home address, etc. has been changed at the school. A bus cannot be assigned until the correct information shows in Skyward. The school will then inform the Transportation Department that your child needs a bus to the new address.  It will take 24-48 hours for the transportation routing software to assign you child to a bus.  

4.  Should I remain at the bus stop if my child's bus is running late?

Yes, you should remain at the stop, but call into the Transportation office, at            (863) 485-1500 to get a time frame of the pick-up.

5.  Why is the bus late the first week of school?

The buses may run late due to making sure students are on the correct buses, and no students are left behind.

6.  If my child has left an item, cell phone, lunch, book bag, etc. on the bus how do I get the item returned to my child?

You may call the Transportation office at (863) 485-1500 to see if the item has been turned in, or have your child ask for the item the next time that he or she rides. The driver will secure the item on the bus.

7.  What time should my child be at the bus stop waiting for bus pick-up?

You should have your child waiting at the bus stop 5 minutes prior to the scheduled bus pick-up time.

8.  Why can't I just put my child on a bus that I see stopping in my neighborhood?

That bus may be assigned to a different school than your child attends. You will need to call the Transportation Department to get your child's correct bus number and bus stop.