Transportation » FAQs


1.  How do I contact the Transportation Department?

The Transportation phone number is (863)-494-4222 ext. 1600

2.  How do I get my child registered on a bus?

Contact the school to issue your child a bus pass. The driver will give your child a registration form that will be filled out by you and returned with all the information the driver needs to register your child on the bus.

3.  I recently moved and I want to have my child ride the bus today. I do not have transportation to get him/her to and from school, what can I do?

You must make sure your personal information, home address, etc. has been changed at the school. A bus cannot be assigned until the correct information shows in the school's system. The school will then inform you of the correct bus stop time and location. A student registration form will be given to your child by the driver and he or she will be registered on that bus once it is returned completely filled out.

4.  Should I remain at the bus stop if my child's bus is running late?

Yes, you should remain at the stop, but call into the Transportation office, at (863)-494-4222 ext. 1600 to get a time frame of the pick-up.

5.  Why is the bus late the first week of school?

The buses may run late due to making sure students are on the correct buses, and no students are left behind.

6.  If my child has left an item, cell phone, lunch, book bag, etc. on the bus how do I get the item returned to my child?

You may call the Transportation office at (863)-494-4222 ext. 1600 to see if the item has been turned in, or have your child ask for the item the next time that he or she rides. The driver will secure the item on the bus.

7.  What time should my child be at the bus stop waiting for bus pick-up?

You should have your child waiting at the bus stop 5 minutes prior to the scheduled bus pick-up time.

8.  Why can't I just put my child on a bus that I see stopping in my neighborhood?

That bus may be assigned to a different school than your child attends. You will need to call the Transportation Department to get your child's correct bus number and bus stop.

9. Where can I find out information on the Family Empowerment Scholarship?

On May 11, 2021, Governor DeSantis signed House Bill 7045 into law, resulting in several changes to the state's K-12 scholarship programs, including an extensive expansion of the Family Empowerment Scholarship Program.

House Bill 7045 expanded the Family Empowerment Scholarship Program to include two branches of eligibility, the Family Empowerment Scholarship for Educational Options(FES EO) and the Family Empowerment Scholarship for Students with Unique Abilities (FES UA).

Family Empowerment Scholarship for Educational Options

This branch of the scholarship eligibility is based on family income and provides the option for K-12 students to attend a participating private school. Families apply through one of the approved scholarship funding organizations (SFO), which are responsible for determining and distributing funding to private schools. FES EO also offers families of eligible students the option to receive a $750 scholarship to provide transportation to a public school different from the school to which the student was assigned.

Family Empowerment Scholarship for Students with Unique Abilities

Effective July 1, 2022, the McKay Scholarship Program will join the Family Empowerment Scholarship Program under the Unique Abilities category. For information on the transition process, see McKay transition to FES: FAQs.

This branch of the Family Empowerment Scholarship Program is designed to offer families of students with disabilities, as young as 3 years of age, access to additional education options. Families may choose to enroll their student in another public school, or they may take the opportunity to receive a personal education savings account (ESA) for their student. With an ESA, parents receive a deposit of public funds into government-authorized savings accounts with restricted, but multiple, uses. An ESA can be used to fund not only items such as private school tuition and fees, but also online learning programs, private tutoring, community college costs, higher education expenses and other approved customized learning services and materials. Families apply and annually renew for participation in FES UA through one of the approved SFOs, which are responsible for determining eligibility, awarding and distributing funding to eligible student accounts, and approving eligible expenditures.

10. Where can I find information on the Opportunity Scholarship Program?

The Opportunity Scholarship Program was created as a Florida school choice option in 1999. As originally implemented, the program offered students who attended or who were assigned to attend failing public schools the option to choose a higher performing public school or a participating private school.

On January 5, 2006, the Florida Supreme Court issued a ruling declaring the private school option of the Opportunity Scholarship Program unconstitutional. Students assigned to a failing school are no longer offered the opportunity to transfer and enroll in a participating private school. The option to attend a higher performing public school remains in effect.

OSP Eligibility Requirements

A public school student's parent may request and receive from the state an Opportunity Scholarship for the student to enroll in and attend a higher performing public school if:

  • By assigned school attendance area or by special assignment, student spent the prior school year in attendance at a public school that has been designated as earning a grade "F" or three consecutive "Ds" as based on the statewide assessments conducted pursuant to Section. 1008.22, Florida Statutes.
  • The student has been in attendance elsewhere in the public school system and has been assigned to such school for the next school year; or
  • The student has been assigned to such school for the next school year.

Contact District to Participate

Program History

Eligible Schools